Visiting someone who has cancer

Current visiting arrangements

Since the COVID-19 outbreak we have changed the way we deliver services to be as safe as possible. We are being very careful about opening up visiting because we want to protect patients and visitors whilst the virus is still in our communities. However we know how difficult it is not being able to visit and the benefits it brings to patients with cancer and loved ones.

So from 3rd August many of our patients will be allowed one nominated visitor to visit each day for up to an hour. Due to infection control precautions some patients or areas will not be able to have visitors and those patients will be informed of this. Please check with the person you want to visit before you make any plans to visit.

If you are the nominated visitor you will need to follow the guidance below:

  • You need to notify the ward that you are the nominated visitor before you visit for the first time.
  • You must be the only visitor unless there are exceptional circumstances agreed with the ward in advance. For example if a patient is receiving end of life care, has a carer, is giving birth, is in critical care or in the neonatal unit. Covid-19 positive patients who are receiving end of life care will also continue to be allowed visits.
  • You must wear a face covering at all times and wash your hands on entry and exit to the ward/unit. Please ensure you follow the signage about social distancing.
  • Visits must be limited to one visit per day, for a maximum duration of one hour.
  • You must not have Covid-19 symptoms (symptoms of a high temperature, loss of taste and/or smell, a cough and new shortness of breath).
  • You should not visit if you are in self-isolation (e.g. after being in contact with a Covid-19 positive person, being contacted by Track and Trace or after visiting a country identified as requiring 14 days quarantine as per national guidance).
  • Visiting is not advised if you are ‘shielding’, but you may discuss with the nurse in charge over the phone.
  • Visitors should not congregate in communal areas.

Outpatient appointments

At the moment there is no change to current rules which are that you must come alone to outpatient appointments unless there are exceptional circumstances which you have agreed with us in advance.

Will I have to wear a face covering or mask?

Yes. You must wear a face covering when you come to our hospitals or community health centres. This is to help us limit the transmission of COVID-19 and keep you, our patients and staff as safe as possible.

Other important information about visiting

What are the exceptional circumstances?

Exceptional circumstances include visiting patients at end of life. If you think you have a different exceptional circumstance, please discuss this with the nurse in charge of the ward over the phone.

What about having someone with me for an outpatient appointment?

Please come alone to outpatient appointments or procedures unless you need assistance

What will happen if I am allowed to visit?

This leaflet explains what will happen when you visit.



Helping you keep in touch with your loved ones in hospital

We understand this is a difficult situation and you want to be close to your loved ones when they are in hospital therefore anyone who wishes to communicate with their relative via an alternative method, such as mobile phone/face time/Skype is welcome to do so. We have free internet access across the Trust for patients to use. We have also provided phones and ipads on all wards for patients to use if the patient doesn’t have their own device.

Contacting the wards by phone:

Each ward has a direct telephone number:

Ward 2 – 0114 226 5307/0114 226 5308
Ward 3 – 0114 226 5304/0114 226 5305
Weston Park Assessment Unit – 0114 226 5333
Teenage Cancer Unit – 0114 226 5728

How to find us

Weston Park Cancer Centre, Whitham Road, Sheffield S10 2SJ

Weston Park Cancer Centre is about a 25 minute walk from Sheffield city centre. Whilst we do have some car parking spaces available at the Centre at busy times it can be difficult to park and so if possible we recommend public transport is the best way to travel to Weston Park Cancer Centre.

We provide clinics and services on several sites so check your appointment letter for the address of the site you need to visit.

We are well served by a number of bus services and close to the tram route. Use Travel South Yorkshire’s  to plan your journey from anywhere in the UK to the Centre.

Click here to find out more about Getting to Weston Park Cancer Centre. 


Please do not bring fresh flowers and potted plants into the hospital as our patients are more prone to infection. If you want to buy flowers, please send these to your friend or relative’s home instead after discharge.

Smokefree site

Weston Park Cancer Centre is proud to be a smokefree site. This means patients, visitors and staff cannot smoke in our buildings or on our grounds (vaping is permitted to support those using it as an aid to quit smoking tobacco). As a leading expert in cancer care, we also support anyone visiting or working in our hospital who wants to stop smoking.  Contact Yorkshire Smokefree  for support to quit smoking:

0800 6120011 (free from landlines)

0330 6601166 (free from most mobiles)


Refreshments are available at the ground floor WRVS snack bar, which sells hot and cold drinks, snacks and confectionary. 

The Dining Room on the 2nd Floor is also open at the following times:

Lunch: 1.00 pm - 1.45 pm

Afternoon Tea: 2.30 pm - 4.30 pm

Evening Meals: 5.30 pm - 7.30 pm

WiFi access & additional facilities

Free guest Wi-Fi wireless internet access is available to all our patients, staff and visitors. The WiFi network is called "Guest-WiFi". To use the WiFi, please read and accept the terms and conditions when prompted by your device.

Please note we are unable to provide technical support for patient and visitor devices. For troubleshooting support visit


Telephones are available on the 2nd, 3rd and 4th floors as well as the ground floor reception area. All phones have been adapted so they can be used by people wearing hearing aids.

HBS Radio

Hospital broadcasting services broadcasts to the hospital community 24 hours a day, 7 days a week. To request a record dial *800 free on your Patientline phone, extension 12719 from an internal telephone or (0114) 2712719 from anywhere else.

Trolley visits

Trolley visits take place on each ward every day selling magazines, newspapers, snacks, drinks, toiletries and stamps.

Scented Garden

A Scented Garden stimulates the senses and provides a relaxing environment for patients and visitors. The garden can be reached by going out through the conservatory from the Main Reception area on the ground floor.